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Business Pitfall: The Sell-Do Trap

If you run a professional services firm, or manufacture products to client specifications, I’m guessing you know what I mean when I say, “managing revenue is a challenge.” Isn’t “challenge” really just a nice way to say, “pain in the butt?” The problem faced by most service providers is that their business models don’t scale […]

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Employee engagement: where do we begin?

Sadly, happiness at work is rare. Multiple studies show that 70 percent of our workforce in the United States is composed of individuals who don’t like their job. These people are emotionally disconnected from their workplace and less productive than engaged employees. This is beyond troubling. Unfortunately, HR departments everywhere are implementing Band-Aid solutions like […]

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