Meet Fluffy, Your 800-Pound Gorilla
Having a large customer the size of an 800-pound gorilla drives rapid revenue growth, but it also carries hidden dangers for your business.
Learn how to tame it.
Lifetime Customer Value (LCV) Calculator
As a follow-up to this earlier post, I thought I'd provide a hand-dandy little Excel spreadsheet that you can use to compute marketing project budgets.
This spreadsheet addresses more than just the LCV - you can actually use this to sheet to calculate retention rate, for instance). It's a great tool you can download directly from here:
(Thanks to Microsoft Office Online Community for providing this resource)
